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How to Sign Up For an Event

Since the Fortescue Release in late 2020, Events sign-up looks a little different, so here is a guide to show you how to sign up yourself, guests, or other members to Events!

 

Glossary

Series: Refers to the group of Events as a whole.

Instance: Refers to one Event within the group of Events. e.g. 1 week of the 6 week course.

Member Sign-up

Members can use these instructions to sign up for Events. The person who is logged in (and performing the sign up process) will be responsible for paying any costs associated with sign-ups created using this method, even if they are not the attendee.

Single Events

  1. Navigate to the Events Calendar page:

    1. by default, this is under the Events menu.

    2. or type “/Events/Calendar” into your browser’s address bar e.g.

  2. Locate the Event you want to sign up to, either by scrolling through the Events or searching for the Event you are looking for.

  3. Click the green sign-up button next to the Event you want to attend.

  4. Select who you want to sign up. Note: Only users who meet the sign-up criteria will be able to be signed up.

    1. Yourself: Sign yourself up to the Event.

    2. Other members of your Family Group: Sign members of your family group up to the Event.

    3. Guest: Type the name of the non-member guest. If your guest has previously registered on the website (but is not a member), use the option below instead. Note: This option will only be displayed once you or a member of your Family Group have signed up to the Event, i.e. guests must be accompanied by a member.

    4. Another person: Type the person’s name, and select them from the drop-down.

  5. Select how you would like to pay:

    1. Tokens: If your Tokens are set to have a monetary value, you can choose to use them to pay for your sign-up. You can also top up your tokens from here too. Learn more about Tokens in this guide: Token Payments

    2. Refund Credits: If you have any outstanding Refund Credits, you can apply them to your Event sign-up. Learn more about Refund Credits in this guide: Refunds | Refund Credits

    3. Add to Basket: Add the Event sign-up to your basket and choose how to pay there, possibly paying for it at the same time as other items already in your basket.

  6. Click “Sign-up”.

  7. If there is an outstanding balance to pay, click “Go to Basket”.

  8. Select the payment method. These options will differ, depending on the options set up in the Event.

  9. Click “Pay for Items”.

  10. Confirm the payment.

  11. Enjoy your Event!

  12. Repeat these steps to sign up to all Events you wish to attend.

Series

  1. Navigate to the Events Calendar page:

    1. by default, this is under the Events menu.

    2. or type “/Events/Calendar” into your browser’s address bar e.g.

  2. Locate the Event you want to sign up to, either by scrolling through the Events or searching for the Event you are looking for.

  3. Click the green sign up button next to the Event you want to attend.

  4. Select who you want to sign up. Note: Only users who meet the sign-up criteria will be able to be signed up.

    1. Yourself: Sign yourself up to the Event.

    2. Other members of your Family Group: Sign members of your family group up to the Event.

    3. Guest: Type the name of the non-member guest. If your guest has previously registered on the website (but is not a member), use the option below instead. Note: This option will only be displayed once you or a member of your Family Group have signed up to the Event, i.e. guests must be accompanied by a member.

    4. Another person: Type the person’s name, and select them from the drop-down.

  5. Select which instances you wish to sign up to, including the whole Series. Note: These options will differ on each Event depending on whether you can sign up to the whole Series and/or individual instances.

  6. Select how you would like to pay:

    1. Tokens: If your Tokens are set to have a monetary value, you can choose to use them to pay for your sign-up. You can also top up your tokens from here too. Learn more about Tokens in this guide: Token Payments

    2. Refund Credits: If you have any outstanding Refund Credits, you can apply them to your Event sign-up. Learn more about Refund Credits in this guide: Refunds | Refund Credits

    3. Add to Basket: Add the Event sign-up to your basket and choose how to pay there, possibly paying for it at the same time as other items already in your basket.

  7. Click “Sign-up”.

  1. Click “Go to Basket”.

  2. Select the payment method. These options will differ, depending on the options set up in the Event.

  3. Click “Pay for Items”.

  4. Confirm the payment.

  5. Enjoy your Event!

  6. Repeat these steps to sign up to all Event Series you wish to attend.

Admin Sign-up

Only administrators and organisers have access to this method. It is used to sign up other attendees to Events, the attendee being responsible for any associated costs. This method can be used for single or multiple attendees, and rules such as sign-up windows and eligibility restrictions will not be enforced.

  1. Navigate to the Events Calendar page:

    1. by default, this is under the Events menu.

    2. or type “/Events/Calendar” into your browser’s address bar e.g.

  2. Locate the Event you want to sign up to, either by scrolling through the Events or searching for the Event you are looking for.

  3. Click the Actions (cog) button:

  4. Select “Admin Sign-up”:

  5. Complete the wizard:

    1. Signing up to: For single Events, this will confirm the date of the Event. For Series, you can select which instances you wish to sign up to, including the whole Series. Note: These options will differ on each Event depending on whether you can sign up to the whole Series and/or individual instances.

    2. Skip waiting lists: If your Event has a waiting list, choose whether to ignore the waiting list and enter attendees regardless or to add them to the waiting list if the Event is full.

    3. Approve Sign-ups: If sign-ups require approval for your Event, you can choose to approve or leave the attendees as pending. This will apply to all those added as a group, so if you have a mixture of pending and approved attendees, you will have to complete the wizard for each group separately.

    4. Record Payment: Choose to record payment at the same time as sign up. If selected, you will then choose the payment method (manual approval payments only) with which all the added attendees paid.

    5. Mode: Choose who to sign up. Note: You can add a mixture of individual users, Member Lists and Guests by changing the Mode after clicking the “Add” button.

      1. Particular Users: Type out each user you wish to add to the Event and select their name from the dropdown.

        1. Bulk Add: This option is a way to add many specific members at once, without the need to create a Member List. This can be especially useful if you are copying and pasting attendees from another platform. Click the button and complete the wizard:

          1. Member Names: Type or paste in names, making sure there is only one per line.

          2. Look Up: Once happy with the names, click “Look Up” to search for matches for each name.

          3. Match: The most likely match is shown for each name. If there is more than one match, you can switch between them from each drop-down.

          4. OK: Once happy with the matches, click “OK” to add all the matches to the “Members” field in the main wizard so you can add them.

      2. Member List: Add everyone from any member list, type the name of the list and select it from the dropdown.

      3. Guest: Add the first and last name of the guest and the inviting member to the Event.

    6. Add: Press this and they will be added to the list below. You can also choose to omit users who have already signed up to the Event (if you do not, duplicate attendees will be allowed).

    7. Purchaser: You can change who is responsible for any sign-up costs associated with this Event. By default, it will be the attendee. To change this, click the 'X' next to the purchaser name to remove, then start typing the name of the new purchaser and select from the drop-down.

    8. Dustbin: Click to remove a user from the list to be signed up to the Event.

    9. Send email notifications: Choose whether to send confirmation emails to each of the added attendees.

    10. Sign-up: Click to sign up all attendees in the list.

  6. These attendees will now all have been added to the Event.

  7. Repeat these steps to sign other users up to Events.

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