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Users will need to consent to the Message Category if it is not a Legitimate Basis Category. This guide will explain more about users consenting to Message Categories: Consents & Agreements
How the System Copes with Consents for New
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Message Categories
In terms of the general behaviour here, there are some subtleties which are not obvious. The clear case is where a user has explicitly given a yes or no answer to the Consent. In this case, obviously, the system does whatever they’ve said to doas instructed. The more tricky case is where they have not yet given any kind of answer to the Consent. The rules are then as follows:
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