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Group Membership Memberships are a way of selling a block of membership subscriptions together for a fixed price. This can be used as a way of offering a discounted membership to groups of members. Group memberships are commonly used for families, but can be used for any group of members from the same club, team, or company.

Note

Group Subscriptions should not be confused with Family Groups!

Though Group Subscriptions (group memberships) are often designed for families, they are simply a way of offering a discounted membership to groups of members who may or may not be in the same Family Group. In some use cases, they are for members of the same club, team or company.

Family Groups are a way of grouping users for easier administration.

A full guide on Family Group Administration can be found here: Family Group Administration

Info

This article assumes you have already defined at least one Group Membership Category. If not, this guide will help you: How to Create a Group Membership Category.

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When setting up a Group Membership Category, you can set “Auto-assign Applicant” to “Yes”. When a new user registers and selects the Group Membership Category for their Subscription, the system will attempt to assign the applicant automatically into one of the first slots for which they are eligible for. The default Category for the selected slot will be used, if one has been set.

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From the Subscription page, you can assign slots.To

There are many ways to get to the Subscription page, you can use one of the following methods:

For members:

  • Click “Manage” next to the Subscription at the end of the Registration Wizard.

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  • Navigate to Subscriptions > My Subscriptions and click “View/Manage” next to the Subscription.

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  • Navigate to your name > My Subscriptions and click “View/Manage” next to the Subscription.

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  • Navigate to your name > My Profile and click the name next to the Subscription in the “Membership” section.

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For Admins:

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Navigate to Subscriptions > Manage Subscriptions and click “View” next to the Subscription.

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Navigate to Subscriptions > Browse Subscriptions and click “View” next to the Subscription.

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Search for the member in the site-wide search to go to their profile. Once there, click the name next to the Subscription in the “Membership” section.

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Navigate to Information > Member Directory. Search for, or otherwise locate, the member and click “View” next to them to go to their profile. Once there, click the name next to the Subscription in the “Membership” section.

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e.g. From the user's profile page, jump to the “Membership” section and then click "<Member Name>'s Subscriptions" or "My Subscriptions" if viewing your own profile page.

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Once on the user’s subscription page, click the blue “View/Manage” button against the Group Subscription in question.

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When you reach the Subscription page, you will be able to assign slots or register new users from here.

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Existing Registered User: Choose this option to assign a user that already exists to the slot in the Group Subscription. The member look-up does require an Entitlement to find members outside of a member’s the user’s Family Group, so this is more likely to be used by admins and for existing members changing their membership than for new members. When choosing an existing member, you can assign an existing Subscription that belongs to that member to the slot, as long as the dates match with the Group Subscription, or you can create a new one.

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On the Subscription page, click “Add Slot”.

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Select which the type of slot available for the Membership Category you want to add, and then click “OK”. This will add the new slot to the bottom of the list of slots.

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