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This button allows you to change the renewal of a particular subscription. You can change the Membership Category, Dates and Costs.
Renewing Group Subscriptions
Group Subscriptions will be renewed to other group subscriptions (usually of the same category) where possible. Only the main group subscription will be shown on the bulk renewals page. To see the proposed renewal for each of the group’s slot subscriptions, click the yellow Edit button.
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The group subscription renewal can be edited like any other renewal and different categories can also be selected for the slot subscriptions. You can choose not to renew a slot subscription by un-checking the Offer Renewal flag.
Ad-hoc
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Renewals
Individual subscriptions can be renewed on an ad-hoc basis from any subscription view. If your club is non-seasonal, with subscriptions expiring on any date, you may wish to use this approach. The best way to view the subscriptions that are expiring soon is via the Subscription Manager (but the same method applies to any subscription view).
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https://<<www.ExampleClub.org.uk>>/Subscriptions/Admin
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Click the “Expiring Soon” button to jump to that part of the page.
The subscriptions which are due to expire soon (within their renewal reminder period) will be displayed in a group.
For any given subscription, click Action > Offer Renewal.
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The Offer Renewal Subscription pop-up will appear.
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Here you can select the membership category, set the dates and the cost. If there is an early payment option (discount) this can also be set.
To send the renewal offer email immediately, make sure the ‘Send Notification Emails’ box is checked.
Click OK.
The renewal subscription will be created and put into the ‘Offered to Member’ state. This will be shown in the group Pending Member Action.
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If you did not send the renewal offer email yet (or you wish to re-send), click Email > Renewal Offer.
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The Send an Email page will open with the details completed. You have the opportunity to change the message before sending.
Member Self Renewal
Editing Renewal Subscriptions and Changing Membership Category Options
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